Remote IT Support
Your Local Area Network is business-critical. When it doesn't work, customers and employees can experience VoIP call quality issues, unavailable applications, and even downtime. MegaPath Remote IT Support can quickly identify and resolve your issues, remotely.
Certified, US-based support experts, with precisely the technical acumen you need to solve your issue, on demand.
Our support experts provide assistance remotely using secure, encrypted remote sessions.
Outsource or augment your IT support staff, and give your business a competitive edge.
Ensure that your Local Area Network (LAN) is always available to support and run your essential business applications and communications tools. Whether you need help configuring a firewall or connecting to a printer, or require assistance diagnosing and fixing an issue, MegaPath Remote IT Support can be your one-call Support resource for LAN issues.
Remote IT Support Benefits
MegaPath offers a wide range of Business-class Internet service options nationwide, including Ethernet, T1, Fiber, Cable, Wireless and DSL. Get speeds up to 1 Gbps.
MegaPath One transforms teamwork. Use any of your devices as your business phone, with the added convenience of real-time collaboration and conferencing tools. Improve productivity and mobility with features like video calling, IM and Presence, and online conferencing (including desktop sharing and guest access via web browser), integrated into a single application.
MegaPath Cloud IT Services reduce your IT department’s complexity and cost, increase efficiency and collaboration, and improve overall productivity. Our Cloud IT services include Hosted Exchange and SharePoint, Cloud Hosting, and Data Backup.
Remote IT Support is delivered using a secure, encrypted support session. A piece of software runs on your computer to enable the connection to our remote Support resources. After the session is complete, the software will be removed from your computer.
MegaPath Remote IT Support is available on demand per incident or through a monthly subscription.
Some of the issues Remote IT can assist with:
“Thanks to MegaPath’s cloud-based solutions, our hardware and equipment is now managed off-site within a highly secure environment. And if another disaster like Hurricane Sandy occurs, we can still keep the business up and running.”
–Les Kurian, Drew’s Entertainment
Why Opt for Remote IT Support